Frequently Asked Questions
Everything you need to know about your Aerolite experience.
What is the typical shipping timeframe for domestic orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. You will receive a tracking number via email as soon as your package departs our warehouse.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label.
What materials are used in Aerolite apparel?
We prioritize sustainability and comfort, using a blend of organic cotton, recycled polyester, and our signature breathable Aerolite mesh to ensure durability and a premium feel.
How should I care for my Aerolite garments?
To maintain the integrity of the fabric, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying to prevent shrinkage.
Do you offer international shipping?
Yes, Aerolite ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.